• 0 years
    of experience
  • 0 + employees
    throughout the country
  • 0 members
    and growing

Our Vision

We will transform the delivery of health care as a trusted partner to the companies we serve. Together, we will create a culture of health and become our patients’ most cherished benefit.

One Purpose

to help people live better, healthier lives

Our Mission

We provide innovative, high-value health care solutions to companies, improving the health and well-being of the people we serve.

Our Pillars

  • Providing Quality Care

    Helping people be healthy is the heart of our company. That means being a partner in our patients' health and wellness journeys. Engaging and empowering them to be active participants in their own care. And going beyond the production model of health care to create true, meaningful relationships between patients and providers.

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  • We believe there’s only one way to treat a client’s business — like our own. That dedication drives us to listen to, understand and anticipate their unique needs so we can proactively deliver strategic solutions that benefit their employees and their bottom line.

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  • No matter what we’re working on, you can rest assured we’re doing it together. We embrace diverse points of view because we know that, ultimately, it is our differences that make us stronger. And it is only by recognizing and celebrating each other’s strengths that we can learn, grow, build world-class teams, and have fun along the way.

  • By daring each other to think differently, challenging the status quo and embracing risk — and failure — we are constantly seeking better ways to work, from refining the smallest processes to reimagining the very way in which we deliver care.


Our Leadership

Kathryn Quadracci Flores, MD


Kathryn went off to medical school the same year her father founded QuadMed. She received her M.D. from Columbia University’s College of Physicians and Surgeons in 1995 and her B.A. and B.S. from Brown University in 1990. In addition to being President of QuadMed, she serves as a director on the boards of both QuadMed and Quad. Kathryn is an empathetic, visionary leader who is passionate about expanding health care access through QuadMed’s comprehensive care model, which provides high-quality, cost-effective health and wellness services to forward-thinking employers around the country.

Kathryn is the daughter of Quad and QuadMed founder Harry V. Quadracci and the sister of current Quad Chairman, President & CEO Joel Quadracci.   


John Bustle, MD, MHCM

Chief Medical & Operations Officer

Dr. Bustle brings a unique combination of physician leadership and health care administrative skills to QuadMed. He holds a Master of Health Care Management Degree from Harvard University and is board certified in family medicine and obesity medicine. He began his career as a practicing physician and clinic medical director, ultimately serving as the health system Chief Executive Officer and Chief Medical Officer of Bates County Memorial Hospital in Missouri.

An advocate for innovative models of care including multiple telehealth initiatives, Dr. Bustle is also a champion for improving the quality of care and optimizing data analytics to improve population health.  Most recently, he served as the MidAmerica Market Medical Executive for Cigna where he was the clinical leader responsible for improving the quality and affordability of care for a large member population.

Robert Poulsen

Chief Financial Officer

Rob has more than 20 years’ experience in leadership roles across health care, consumer products and manufacturing companies. He previously held senior leadership positions with Advocate Aurora Health, Finch Beer Company, MillerCoors and GE Healthcare.

Outside of work he’s an avid runner and enjoys spending time with his wife and two sons. 

Stefanie Metko

Senior Vice President of Operations

As an experienced clinical operations professional, Stefanie knows what it takes to be the best at QuadMed. With a background in nursing, Stefanie cares for the well-being of others and excels at building and maintaining strong loyal relationships with clients. Previously Stefanie held positions at ProHealth Care before joining QuadMed in 2013.

If she could achieve anything, it would be becoming fluent in other languages and spending more time in her happy place – Nashville – enjoying the atmosphere, music and culture.


Michelle Storbakken

Senior Vice President of Innovation & Client Experience

Since joining QuadMed in 2011, Michelle has established strong client partnerships built on trust, responsiveness and a passion for service excellence. It’s no surprise that she’s an avid runner as she travels coast to coast to support her clients. 

Michelle previously worked at Quad overseeing global production and professional-technical recruitment. If she wasn’t sharing her passion for health care with our clients, she would love to live somewhere warm with a beach and have the time to learn how to play golf.


Our History

In 1990, Harry V. Quadracci, the founder of the nation’s largest privately held commercial printing company, Quad/Graphics, had become frustrated. Medical costs for the company’s 9,000 employees were soaring and there were a growing number of complaints about problems with medical claims and the poor quality of medical care his employees were receiving.  He was determined to find a more reliable and efficient way to deliver health care to his employees and their families.

Harry’s idea was to “cut out the middle-man” by bringing primary care in-house and transforming the company from a purchaser of health insurance to an investor in employee health and wellness. Onsite health care was brought to life, and QuadMed was formed with the first clinic opening in 1991.

Quality Accreditations and Certifications

QuadMed is dedicated to maintaining the highest industry standards as demonstrated by our voluntary pursuit of independent, third-party accreditations and certifications. Each one represents our commitment to delivering best in class services and support to our clients.

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News & Events

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