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Coronavirus (COVID-19) Advisory
At QuadMed, protecting the health and safety of our patients remains our highest priority.
As information about the coronavirus (COVID-19) evolves, we are taking preventive measures to reduce the risk of exposure to our patients while providing the essential health care services you depend on. That’s why we are taking several critical steps:
- QuadMed MyChart online scheduling services have been temporarily suspended.
- Going forward, you must call your health center to schedule an appointment.
- Because of the precautions we are taking to prevent the spread of the virus, our health center staff will be reaching out to reschedule any patient that has a non-essential appointment, including physicals, wellness exams or other preventive visits.
If you are ill and have the following:
- fever, cough or shortness of breath OR
- traveled within 14 days of the start of symptoms OR
- known exposure to someone with a confirmed case of COVID-19
DO NOT visit the health center. Call first for further instructions.
Please note that scheduling is the only MyChart function that has been disabled. You can still request an e-visit with your primary care provider, request a prescription refill and securely message your provider through your MyChart account.
QuadMed is actively monitoring the COVID-19 situation and will continue to adapt and update measures to align with recommendations from the Centers for Disease Control and Prevention (CDC) and local health authorities.
Social distancing, self-isolation and hand washing are the best ways to prevent the virus from spreading. For more information on COVID-19, please visit the CDC website.
Login or Sign Up for MyChart
Start by visiting mychart.myquadmedical.com to login or click “Sign Up Now" if you do not have an account. If you received an activation code while visiting the health center or on your patient bill, you can enter that and a few other pieces of information, which will allow MyChart to recognize you. If you do not have an activation code, just click “Don’t have an activation code? Sign up online.” on the right side panel. This method will require you to enter a few more pieces of information about yourself. Once that is complete, you will need to confirm the account setup from the automated email that is sent to the email address linked to your account.
For more questions about MyChart, go to MyChart FAQs.
Frequently asked questions by members
To request a copy of your medical records, you must print and fill out the QuadMed Authorization to Release Protected Health Information (PHI) form. You can return the form and submit the request multiple ways. See how by going to: https://myquadmedical.com/content/medical-records/
Services at each QuadMed location vary per employer. Please contact your QuadMed health center or reach out to our patient services via email or phone (listed above) to learn more about the services available at your onsite clinic.